Customer ExperiencesJyväskylä City Library
- Once the customers get used to make the bookings themselves, the librarians’ workload will be reduced significantly.
- The handy statistics tool gives us accurate information on how much the computers are used – where we have too many or too few computers.
- We have several libraries with more than ten computers. Managing them would be impossible without an application like this.
Hyvinkää City Library
- eBooking is a very useful booking system, enabling customers with the help of their own user codes to make reservations and to use customer computers on a self-service basis.
- There is lively traffic on our customer workstations, so it's important for the sessions are impartially allocated.
- We couldn't even think of going back to using a manual system!
Tel: +358 19 4592426